Zen Garden Chinese Restaurant

Neighborhood: Mill Creek Plaza

16300 Mill Creek Blvd
Mill Creek, WA 98012
(425) 745-6668

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Buzz about Zen Garden Chinese Restaurant

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  • don't like it

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heathersg wrote about Zen Garden Chinese Restaurant

Terrible!!! I took my family there with a Living Social coupon last Sunday. I called the restaurant and made a reservation stating I had a living social coupon. No problem. I read the fine print on the Living Social and it says "valid only for standard and dim sum menu. Dim sum menu not available on Sundays" I thought that was good since I didn't think my parents would like dim sum anyway...and it was a sunday. Well, the dim sum menu was ALL that was available...so we ordered from it. The food was OK. some pretty good, some pretty bad. The service was mostly AWFUL!! One man came to take our drink orders after we had been there for about 10 minutes. He acted like he didn't understand the bar order. Then my niece ordered a shirley temple. Since he didn't seem to understand, we changed it to just Sprite and I said my daughter would like 1 too. Then he yelled at us because we hadn't ordered water or tea. I told him I would like both water and tea. 15 minutes later he returns with 1 sprite, and 1 cocktail. 5 more minutes and he brings the diet coke and wine...I never got the other Sprite, tea or water!
Our food order got messed up even though we marked it on the ordering sheet. And they yelled at us as if it was our mistake. We got charged for everything, including the things we hadn't ordered or eaten.
The "garden" is an algae filled pond. The restaurant is really run down and shabby. The service was awful.
Then when we went to pay our bill the "manager" tells us that the living social coupon is not valid on sunday for dim sum. I whipped out my coupon and read the details..."valid only for standard and dim sum menu. Dim sum menu not available on Sundays". There was obviously a language barrier because she said it clearly states the "dim sum menu isn't available on Sundays" I said "yes, the dim sum menu is ALL that is available...we just ate from it". She yelled at me that I was the only person out of 3000 living socials sold that interpreted it that way. I retorted that if it isn't valid on Sundays, someone should have told me either when I made the reservation or when I presented the coupon as we sat down.

Awful experience, mediocre food, dirty and run down restaurant. I wish I could give it ZERO stars!!
And as a post script, we all spent the better part of the evening in the bathroom. YUCK.

posted on August 17, 2011

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The Buzz Snapshot

  • eh

    What exactly is 'eh?'

    Eh. I don’t feel strongly about it either way. I don’t hate it or love it, I wouldn’t recommend it or dismiss it, it just is.

  • don't like it
  • 0
  • 1